Digitalization & Industry 5.0

Strategic Consulting and Digital Transformation

Digital ambition often exists within companies, but there is a lack of a common understanding of what this ambition means for the business model, processes, data, people, and technology. Without this connection, projects multiply, resources are dispersed, and effects are lost. Our goal is a clear digital direction that is not just a document, but a decision-making framework: where we invest, what we abandon, how we measure progress, and who is responsible. We help you convert strategy into priorities and priorities into measurable initiatives.
We connect strategic planning, digital transformation, ICT governance, and economic evaluation of investments into a comprehensive approach that includes:
• ICT Strategy Development: Preparing long-term plans for the development and use of ICT in line with business goals
• Digital Transformation: Consulting on the transition to digital business, process optimization, and implementation of new technologies
• ICT Governance (IT Governance): Establishing frameworks for managing, overseeing, and making decisions in the field of ICT
• Cost-Benefit Analysis: Assessing the profitability of investments in ICT projects
• Monitoring Technology Trends: Consulting on new technologies (e.g., artificial intelligence, Internet of Things, blockchain) and their potential applications
• Comprehensive Digital Transformations: We strategically and holistically transform processes, organization, technology, and ways of working, with an emphasis on greater efficiency, system connectivity, and faster market adaptation

IT Project Management and Change Management

IT and digital projects rarely fail due to technology. More often, it’s due to unclear goals, unaligned stakeholders, changing scope, and organizational resistance. Our goal is a project with a clear business outcome, transparent decisions, and risk management from inception to deployment. At the same time, we ensure that the change is embraced by the people who will use it.
Through coordinated project management and systematic change management, we ensure that technological solutions deliver the expected business results. We focus on the following areas:
• ICT Project Management: Application of PMI/PMBOK, PRINCE2, Agile, Scrum, and DevOps methodologies
• Change Management: Consulting on implementing changes related to new ICT solutions and managing employee resistance
With a professional approach, we reduce risks, prevent delays, and ensure transparency and alignment with business goals.

Development of Digital Competencies and Culture

Implementing a tool does not automatically mean change. If employees do not understand and adopt new ways of working, they quickly revert to old patterns. The goal is not just training on how to use features, but developing a digital culture based on confidence, responsibility, and the ability to continuously adapt. We empower leadership and employees to actively lead and co-create change.

We connect the development of digital competencies, the introduction of new ways of working, and the strengthening of digital culture:
• Development of Digital Competencies: We encourage the effective use of digital tools, adaptation to new processes, and employee autonomy in their work
• Strengthening Digital Culture: We reduce resistance to change, improve the adoption and use of new solutions, and create a more adaptable and technologically skilled work environment

Consulting on Software Selection and Implementation

The wrong software choice is expensive not because the license is costly, but because it can limit business processes, data, and employees’ ways of working for several years. The goal is to choose a solution that supports the company’s business model, not the other way around. Therefore, we start by understanding business needs, defining requirements, use cases, and success criteria, only then proceeding to compare providers. We support companies throughout the entire process, from selecting the appropriate solution to implementation, data migration, and user training.

We combine business understanding and technological expertise, providing support in key areas:
• Business Solution Selection (ERP, CRM, SCM): Consulting on the selection and implementation of comprehensive business information solutions tailored to the company’s needs and goals
• Customer Relationship Management (CRM) Systems: Consulting on the selection, customization, and implementation of solutions for effective customer relationship management
• Content Management Systems (CMS): Selection, setup, and implementation of systems for effective web content management
• Software Implementation and Customization: Leading implementation projects, adapting standard solutions to business needs, testing, and user training

Cloud, Infrastructure, and Network Services

Infrastructure is often invisible until problems arise. Modern business demands a stable, secure, high-performing, and cost-effective ICT infrastructure that supports business processes and enables further company development. When choosing infrastructure solutions, we do not merely follow technological trends; instead, we base our decisions on actual business needs and long-term goals. We help companies plan, establish, optimize, and manage their infrastructure so that it becomes a reliable foundation for business and growth, rather than a limitation.

We connect strategic planning, modern infrastructure technologies, and efficient management, providing comprehensive support in the following areas:
• Cloud Strategy: Consulting on selecting the appropriate cloud model (public, private, or hybrid) and cloud service providers such as AWS, Microsoft Azure, and Google Cloud, edge…, considering business, security, and cost requirements
• ICT Infrastructure Planning and Optimization: Planning, updating, and optimizing server systems, data centers, and data storage solutions to improve performance, reliability, and cost-effectiveness
• Virtualization and Containerization: Implementing and optimizing technologies such as VMware, Docker, and Kubernetes for more efficient utilization of infrastructure resources, greater flexibility, and simplified application management
• Network Management: Planning, establishing, and optimizing secure and reliable network solutions (LAN, WAN, SD-WAN), wireless networks, and inter-location connections
• Internet of Things (IoT): Consulting on planning and implementing IoT solutions that enable device connectivity, data collection, and more efficient monitoring and management of business processes

Data Centers and Infrastructure Management

Key information systems must operate reliably and continuously, and data must be secure, accessible, and adequately protected, regardless of whether it resides in a data center, the cloud, at the network edge, or in a hybrid environment. The challenge is not merely choosing technology, but establishing an architecture that ensures high availability, efficient backup, resilience to disruptions, and cost-effective operations. Our goal is an infrastructure that reduces the risks of outages and data loss, enables rapid recovery of operations, and supports business growth without unnecessary operational complexities.

We connect the planning of reliable infrastructure environments, data protection, and modern approaches to data processing and storage. We provide companies with expert support in the following areas:
• Server Environments and Data Infrastructure: Consulting on the design and optimization of server environments, virtualization, data storage systems, and ensuring high availability and reliable operation of key systems
• Backup and Business Continuity: Planning solutions for backup, data recovery, and disaster recovery to reduce the risks of outages, data loss, and business disruptions
• Cloud, Hybrid, and On-Premises Infrastructures: Consulting on the selection and planning of the appropriate infrastructure model, from public and private clouds to hybrid environments, on-premises infrastructure, and colocation services, based on business, security, and cost requirements
• Edge Computing: Planning and implementing solutions for processing data closer to its source, enabling lower latency, more efficient use of network resources, and better support for manufacturing, industrial, and IoT environments

Cybersecurity

Cybersecurity is not merely a technical issue but a significant business risk that impacts customer trust, regulatory compliance, and business continuity. Cyberattacks are becoming increasingly targeted, organized, and often exploit both technological vulnerabilities and the human factor. Therefore, effective protection requires a comprehensive approach that includes timely risk identification, establishing appropriate security policies, protecting information systems, and employee awareness. We help companies strengthen cyber resilience, prevent security incidents, and mitigate their potential consequences.

We connect systematic management of security risks, organizational measures, and modern security technologies, providing expert support in the following areas:
• Risk Assessments and Security Audits: Conducting security reviews, vulnerability assessments, and penetration tests to identify security weaknesses and determine appropriate protective measures
• Security Policy Development: Preparing and updating security policies, procedures, guidelines, and incident response plans for effective information security management
• Consulting on Security Solution Selection: Expert support in selecting and implementing firewalls, intrusion detection and prevention systems (IDS/IPS), antivirus protection, and other solutions for protecting information systems
• Identity and Access Management (IAM): Consulting on establishing and managing user identities, access rights, and authentication mechanisms to ensure controlled and secure access to information resources.• Regulatory Compliance (GDPR, HIPAA, ISO 27001): Consulting on achieving and maintaining compliance

Data, Analytics, and Artificial Intelligence

Data is a valuable business resource, but only if it is high-quality, accessible, and linked to business decisions. Many companies possess large amounts of data but do not fully leverage it. The key challenge, therefore, is not merely data collection, but its effective management, integration, and analysis. We help companies establish data-driven operations where analytics and artificial intelligence enable better decision-making, more accurate forecasting, increased productivity, and process traceability.

We connect strategic data management, modern analytical technologies, and advanced data processing methods, providing expert support in the following areas:
• Data Management Strategy: Developing strategies, policies, and processes to ensure data quality, accessibility, and effective use
• Business Intelligence (BI): Consulting on implementing tools such as Power BI and Tableau, and designing data models, analyses, and reports to support decision-making
• Advanced Analytics and Big Data: Implementing solutions for processing large volumes of data with technologies such as Apache Hadoop and Spark, for identifying trends and business opportunities
• Artificial Intelligence and Machine Learning (AI/ML): Consulting on the use of artificial intelligence for process automation, forecasting, and improving business decision-making
• Data Cleaning and Preparation: Verifying, cleaning, standardizing, and integrating data to ensure high-quality and reliable analyses
• Data Capture and Analysis in Manufacturing Environments: Establishing solutions for collecting and analyzing production data in real-time for better control, quality, and production optimization

Service Management and Support

Users expect reliable and efficient operation of information systems and ICT services. Outages, slow response times, and unresolved issues affect productivity, business quality, and user satisfaction. Effective management therefore requires clear processes, responsibilities, agreed service levels, and quality user support. We help companies establish transparent ICT service management that enables faster problem resolution, proactive capacity planning, greater system availability, and a better user experience.

We connect proven approaches to ICT service management, user support, automation, and advanced digital technologies, providing expert support in the following areas:
• ITIL Process Implementation: Consulting on the implementation and optimization of incident, problem, change, and service request management processes
• Service Level Management (SLA): Designing and monitoring agreed service levels and indicators of quality and responsiveness
• User Support (Help Desk / Service Desk): Establishing and optimizing support processes, organization, and tools for resolving user issues
• Capacity and Availability Management: Planning and optimizing capacity and ensuring reliable operation of ICT services
• Resource and Service Integration: Integrating systems, devices, data, and processes for more transparent and efficient management
• Remote Support: Establishing solutions for remote diagnostics, troubleshooting, and user support
• Extended, Virtual, and Mixed Reality (AR/VR/XR): Using advanced technologies for training, remote support, visualization, and diagnostics
• Digital Twins: Designing digital models of devices and processes for monitoring, simulations, and operational optimization
• User Support Automation: Implementing chatbots, self-service portals, and automated request handling
• Knowledge and Configuration Management Database (CMDB): Establishing knowledge bases and configuration records for more efficient management and incident resolution

Custom Software Development

Standard software solutions cannot always adequately support a company’s specific business processes and requirements. When these processes are a source of competitive advantage, developing customized software can be a better long-term decision. Successful development requires clear business goals, thoughtful architecture, appropriate methodologies, and quality assurance. We help companies plan and guide the development of secure, flexible, and long-term sustainable software solutions that meet business needs and user expectations.

We connect business requirements, architectural planning, modern development approaches, and quality assurance, offering expert support in the following areas:
• Software Development Consulting: Selection of methodologies, technologies, and development approaches
• Architectural Consulting: Planning secure, scalable, and sustainable architectures
• DevOps and CI/CD: Automation of software development, testing, and deployment
• Code Quality Assessment and Technical Reviews: Analysis of code, technical debt, and security risks
• Business Needs Analysis (Discovery): Definition of requirements, goals, and user needs
• Product Management and UX/UI: Planning user experience, prototypes, and MVP
• Cloud-Native Application Development: Designing modern cloud applications and architectures
• Security in Development (DevSecOps): Integrating security requirements into the development process
• Testing and Quality Assurance: Functional, automated, and security testing
• Maintenance and Support: Upgrades, bug fixing, and user support
• Solution Handover and Documentation: Documentation, knowledge transfer, and training
• Development Team Augmentation: Providing competencies and connecting development experts

Planning, Outsourcing, and Supplier Management

Supply chains are exposed to disruptions, demand fluctuations, longer lead times, and cost pressures. Without connected data and coordinated planning, decision-making becomes reactive, and supply less reliable. We help companies establish resilient, transparent, and digitally supported supply chains that connect procurement, production, logistics, and suppliers, enabling greater efficiency and lower costs.

We connect strategic planning, process optimization, and digital solutions, providing expert support in the following areas:
• Supply Chain Management (SCM) Strategy: Target model, strategic priorities, and measurable goals
• Demand Planning: Forecasting demand and seasonal fluctuations
• Supply Planning: Coordinating materials, inventory, deliveries, and capacities
• Sales & Operations Planning (S&OP): Aligning sales, production, procurement, and finance
• Inventory Optimization: Optimal inventory levels, order quantities, and lower costs
• Strategic Sourcing: Supplier selection, negotiations, and contract management
• Supplier Management: Evaluation, development, and risk management
• Logistics and Distribution: Optimization of transport, warehousing, and distribution
• Traceability and Transparency: Monitoring materials, products, and shipments
• Supply Chain Digitalization: Connecting ERP, SCM, WMS, and TMS systems
• Risk Management and Resilience: Identifying risks and ensuring continuous supply
• Sustainability and Compliance: Environmental requirements, sustainable principles, and regulatory compliance

Processes

Business processes are the foundation of efficient operations. When they are not clearly defined, connected, and measured, bottlenecks, duplicated work, errors, and unnecessary costs arise. Digitalization without well-ordered processes can further amplify existing inefficiencies. We help companies analyze, simplify, and optimize business processes, connect them with responsibilities and digital solutions, and enable their continuous improvement.

We connect process analysis, optimization, automation, and management, providing expert support in the following areas:
• Business Process Inventory and Analysis: Review of activities, responsibilities, and results
• Process Modeling and Optimization (BPMN): Eliminating bottlenecks and inefficiencies
• Process Automation and Digitalization: Implementing digital solutions for more efficient work
• Performance Indicators and Process Ownership (KPI): Defining responsibilities and measuring performance
• Connecting Processes, Data, and Technology: Aligning processes with ERP, CRM, and BPM systems
• Process Mining: Analysis of actual processes and deviations
• Robotic and Intelligent Automation (RPA): Automating tasks with robots and artificial intelligence
• Workflow Management: Planning and automating process activities
• Business Decision Management: Business rules and automated decision-making
• Lean Optimization and Six Sigma: Reducing waste, deviations, and errors
• Value Stream Mapping: Identifying and eliminating non-value-added activities
• Simulations and Scenarios: Verifying the effects of changes before implementation
• Business Process Management (BPM) Governance: Defining roles, responsibilities, and standards
• Process Maturity Assessment: Evaluating maturity and planning improvements

Information System Architecture

Fragmented information systems, duplicated data, and technical debt are becoming obstacles to company growth. New solutions increase complexity, maintenance costs, and make adaptation to changes more difficult. We help companies design a transparent, secure, and modular ICT architecture that supports business strategy, connects systems, and enables long-term flexibility and growth.

We connect current state analysis, target architecture planning, and technology consulting, providing support in the following areas:
• Architecture and Application Portfolio Analysis: Review of systems, connections, and optimization opportunities
• Target Architecture and Transition Plan (To-Be): Design of the target architecture and gradual implementation
• Integrations, APIs, and Data Flows: Secure and efficient system connectivity
• Standardization, Modularity, and Scalability: Architectural standards for easier upgrades and growth
• Security and Compliance in Architecture: Security requirements, access, and audit trails
• Decision Frameworks for Technology Choices: Evaluating the purchase, development, or leasing of solutions

Manufacturing Support

Manufacturing companies face increasing demands for productivity, quality, traceability, and downtime reduction. Without connected systems and real-time data, planning and decision-making are hampered. We help companies establish efficient and digitally supported manufacturing that connects people, machines, processes, and data, enabling better control, optimal resource utilization, and continuous improvements.

We connect manufacturing process analysis, digitalization, advanced analytics, and modern industrial technologies, providing support in the following areas:
• Manufacturing Process Analysis: Identifying bottlenecks, waste, and opportunities for improvement
• Connecting MES, ERP, SCADA, and Production Systems: A unified data flow from machine to business decision.
• Real-time Data Capture and IoT: Connecting machines, sensors, and devices
• Manufacturing Analytics: Analysis of productivity, quality, and traceability
• Planning and Maintenance Optimization: Coordinating resources and reducing downtime
• Industry 5.0 Implementation: Developing optimized, managed, human-centric, sustainable, and resilient manufacturing
• Production Planning: Planning capacities, schedules, materials, and resources
• Production Control: Monitoring execution, deviations, and quality
• Production Optimization: Improving flow, resource utilization, and efficiency
• Production Line Planning and Optimization: Design, rearrangement, and improvement of lines
• Digital Twins of Production: Virtual models for simulations and optimization
• Manufacturing Data Management: Connecting data for traceability and decision-making
• Predictive Maintenance: Predicting failures and planning maintenance
• Overall Equipment Effectiveness (OEE) Measurement: Monitoring availability, performance, and quality

Company or Department Reorganizations

Company growth, digitalization, acquisitions, and market changes often require organizational adaptation. Without clear goals, responsibilities, and communication, reorganization can lead to confusion, loss of competencies, and a drop in productivity. We help companies design effective organizational models that support business strategy, enable clear responsibilities, faster decision-making, and better collaboration.

We connect organizational analysis, target model design, and change management, providing support in the following areas:
• Analysis of Organizational Structure and Processes: Identifying overlaps, gaps, and unclear responsibilities
• Designing the Target Organization: Defining structure, roles, responsibilities, and authorities
• Optimization of Departments, Roles, and Competencies: Aligning the organization with business goals
• Managing Organizational Transition: Planning changes and preserving key knowledge
• Communication with Stakeholders: Planning communication and involving employees
• Measuring Reorganization Effects: Monitoring productivity, satisfaction, and decision-making effectiveness

HR Development and Internal Change Management

The success of business strategies and organizational changes depends on the competencies, motivation, and readiness of employees for new ways of working. HR development therefore requires systematic management of knowledge, talent, and organizational culture. We help companies formulate long-term HR policies, develop competencies, and build internal capabilities for effective change leadership and sustainable organizational development.

We connect strategic HR management, competency development, leadership capability enhancement, and change management, providing support in the following areas:
• Competency Gap Analysis: Identifying missing knowledge and skills
• HR Development and Succession Planning: Development plans and succession for key roles
• Training, Coaching, and Mentoring: Developing competencies for new ways of working
• Internal Change Agents: Establishing a network of change supporters
• Communication and Resistance Management: Engaging employees and reducing resistance
• Culture of Continuous Learning: Fostering knowledge exchange and adaptability
• HR Policy: Rules for recruitment, promotion, reward, and retention of staff
• HR Development Strategy: Planning long-term HR needs and competencies
• Talent Management: Identifying, developing, and retaining key personnel
• Competency Models and Career Paths: Defining competencies and advancement opportunities
• Performance Management: Goals, feedback, and development discussions
• Internal Academy and Knowledge Transfer: Internal training and systematic knowledge transfer
• Leadership Involvement: Strengthening the role of leaders in HR development and change
• Measuring HR Development Effectiveness: Monitoring competencies, satisfaction, turnover, and productivity